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November 14, 2007

Mynah (minor) to Major

These two innocent looking Mynahs, frolicking in the hot afternoon sun - they were having such a great time yesterday. Who would think that they indirectly caused my very very long conversation with my phone operator.
I tried to send this picture to my email, but it failed and failed and failed. Frustrated, I went to the shop for a solution. By then, my amusement (from watching this pair) was temporarily forgotten. After 30 mins, they still couldn't fix the problem. I went home, only to continue this with their technical support department - and after trying settings after settings - the patient techy found a solution.
He didn't have to go through 2 hours of trouble, hanging on to the phone, reading a 120-page manual and trying to educate a phone idiot like me.
See, if every single service staff has the motivation to just assist in the real sense - I think many many more consumers will be so pleased. I had to go through 2 customer services staff, before I got lucky.
After hours of frustration - I cannot remember why I took this picture. Mynahs becoming Majors - some progression - probably not a surprising one - but we did start out with different 'instruments' - minor problems when left become major obstacles - and by the time it reverts into the minor position - the very essence would have been lost.

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